Senior Leadership Team


Chief Executive Officer

Steve is the driving force behind the team. With a wealth of experience across multiple sectors, Steve has inspired new ways of thinking & working together in the BII.




Head of Partnerships

Natalie is the link between BII Members and our Trusted Partners, and leads our Membership Team. She has developed our Trusted Partner programme, always looking for new products and services to enhance BII Members' businesses.


Head of Communications

Molly leads our Comms and Marketing team, sharing BII news with Partners, Members and the Media. She also organises our Summer Event and LOYA and NITAs competitions.


Head of Membership Development

Hannah joined the BII in November 2020 to help us to develop key relationships with our Company Partners, ensuring maximum engagement and value for all BII members, promoting our fantastic Member Benefits programme.


Head of Finance

Shila joined the BII in 2021, bringing with her over 30 years of experience in the licensed trade. Heading up the Finance Team, her role covers all of the BII's financial and reporting requirements.  

Marketing Team


Digital Engagement Executive

Ellie joined the BII in 2019 and is the creator of all things colourful, pulling together all of our support guides, planning our social media updates and organising the whole team.


Communications Executive

Jess joined the Comms and Marketing Team in 2020, working alongside Molly and Ellie. She produces our Trusted Partners marketing material as well as collating our weekly INNfocus e-newsletter. 

Membership Team


Partnerships Manager

Kerri joined the BII in 2020, working in our Membership Team. She also assists Natalie with our Trusted Partners, helping to build our supplier network to deliver BII Members the best support for their business.


Membership Services Manager

Louise joined the BII in 2011 and is on the front line with our members, being the first port of call and helping them with all enquiries.


Retention Manager

In addition to working with the Membership Team, Lisa connects with members about renewing their membership, making sure they're aware of all of the benefits on offer for BII Members.


Helpdesk Manager & Facilities Coordinator

Fiona works across many areas of the business from Facilities to Membership Team support.

BII News and INNfocus

Kate Oppenheim

BII News Editor

Kate has been collaborating with the BII on producing the fantastic BII News magazine for members since 2019. Her wealth of experience as a journalist in the licensed trade means she has her finger on the pulse when it comes to pubs.

Caroline Nodder

INNfocus Contributor

Caroline has worked with the BII for many years and now collaborates with the Communications team, contributing articles and insight on a weekly basis.

Interested in joining the BII Team?

See our current vacancies here