People Conference Speakers

The BII People Conference brings together leading voices from across the hospitality industry to share best practice and innovation, as well as challenging our thinking around helping our teams thrive. Our people are the very heart of hospitality businesses, and how we recruit, retain and develop them will always be key to our success as a sector.

We are pleased to announce that our People Conference will be returning on November 19th 2026, be sure to save the date! To view the panels and speakers from our previous People Conference, please see below.

Individual Speakers

At People Conference 2026, our individual speakers bring more than credentials; they bring lived experience, bold perspectives, and a willingness to speak the truth.

Each one takes the stage with a dedicated presentation crafted to spark thought, shift mindsets, and move the conversation forward. These are not generic talks — they’re personal, provocative, and packed with real-world insight.

Culture over Chaos

Hear from our panel of insightful operators, as they discuss workplace culture and how they support employees to create a great environment that works for them.

Perks, Pints and What Actually Works

A panel bringing together hospitality operators and employees alike, to share real experiences, practical insights and the approaches that make a difference every day.

Shift Happens: The Honest Truth

Chris Welham chairs a talk on metal health in hospitality, covering prevention measures, early day signs and the steps you can take to get the correct support.

Why We Stay in Hospitality

A conversation recognising the people, passion, and purpose behind hospitality, exploring what makes the industry special and what continues to keep us inspired.