The Woolpack Inn

About The Woolpack Inn

The Woolpack Inn is an award winning country pub, restaurant and B&B at the heart of a small Northamptonshire village. While we’re proud of our food and achievements, what truly makes us unique is our role within the community.

Together, my husband Darren and I bring over 45 years of hospitality experience and lead a team of more than 30 local people. We believe hospitality is about creating connections, supporting local businesses, celebrating life’s milestones and being there during difficult times. More than just a pub, The Woolpack is a welcoming place where friendships grow, memories are made and everyone feels like family.

Being the Heart of the Community isn’t something you claim—it’s something your community gives you.

The Woolpack is where people celebrate, find comfort, build friendships and support one another. From charities and local groups to suppliers, staff and customers, we’re proud to bring people together, creating a place where everyone feels welcome, valued and at home.

About the Local Community

The Woolpack plays an active role within village life and the wider local community, providing far more than just food and drink. We believe a village pub should be a place where people come together, and we’re proud to open our doors to a wide range of local clubs, organisations and community groups.

We proudly sponsor Thrapston Young Farmers and host their weekly socials, giving members a welcoming space to meet and connect. We provide our function room free of charge for the Thrapston Amateur Dramatics Society to rehearse their productions, and in return they work with us to deliver our hugely popular Murder Mystery evenings. Our Stables is also used free of charge each week by a local trading group and regularly hosts meetings for the local Scouts. Every fortnight we welcome a local board games group, while our weekly Bridge Club and BNI networking meetings bring together people of all ages and professions.

Alongside this, we support local schools, sports teams and charities through sponsorship, raffle prizes, fundraising and promoting community events. Our calendar is built around bringing people together, from quiz nights and live music to seasonal celebrations and family occasions. Many customers tell us the friendships they’ve formed through The Woolpack have become a meaningful part of their lives, and we’re incredibly proud to provide a place where those connections continue to grow.

Hospitality is often about the moments nobody else sees.

There have been countless occasions where we’ve quietly supported customers during difficult times. Whether that’s opening our doors after funerals, helping organise last minute wakes, providing meals for families experiencing hardship, arranging transport home for vulnerable customers or simply taking the time to sit and listen when someone needed company.

One of the ways we’ve gone above and beyond is by stepping in during medical emergencies. On several occasions, customers have become seriously unwell while at the pub. With ambulance waiting times stretching into hours, we’ve made the decision to personally drive them to hospital rather than leave them waiting, ensuring they received urgent medical attention as quickly as possible. For us, looking after people doesn’t stop at our front door.

One example that also stands out is how we responded when our business became the target of an organised campaign of harassment and false online reviews. Rather than allowing negativity to affect our customers or team, we remained calm, protected our staff, worked closely with the police and continued to focus on supporting our local community.

The response was overwhelming. Hundreds of local people rallied behind us, visited the pub, left genuine positive reviews and reminded us exactly why community matters. It reinforced that the relationships we’ve built over many years extend far beyond hospitality.

Sometimes going above and beyond isn’t about one grand gesture—it’s about consistently being there whenever people need you.

About Local Businesses

Supporting local businesses is one of our core values. We believe that when local businesses support one another, the whole community benefits.

Wherever possible, we source our produce, goods and services locally, building long term relationships with trusted independent businesses. Alongside our local food suppliers, we work with A&R Print Solutions in Raunds for our menus and printed materials, Image Exclusive Photography in Wadenhoe for our children’s menus design and collaboration, Eden Florists in Thrapston for beautiful floral displays, Ashby’s Allsorts in Thrapston for maintenance support and Buzzbees Electrical in Barnwell for electrical services. These are just a few of the many local businesses we choose to work with.

If we can use someone local, we will. We understand the challenges independent businesses face in the current economic climate, and we believe it’s important to keep investment within our local economy wherever possible.

We also collaborate with neighbouring businesses on events, recommend local attractions, shops and services to our accommodation guests, and actively promote local businesses through conversations and our social media channels. Rather than seeing neighbouring businesses as competition, we see them as partners in creating a thriving local economy. By supporting one another, we help ensure our community remains vibrant, resilient and a destination people want to visit time and time again.

Our suppliers aren’t simply companies we purchase from—they’re trusted partners who have become part of our extended Woolpack family.

We work closely with local butchers, food producers and service providers, building long term relationships founded on trust, loyalty and mutual support. Our meat is supplied by H Johnson & Sons of Thrapston, our coffee by Jute Coffee of Thrapston, and our fruit and vegetables by Adams Apple of Raunds. Choosing local isn’t just a business decision; it’s a commitment to supporting the people and businesses that help our community thrive.

Over the years, many of these professional relationships have grown into genuine friendships. We know each other’s families, celebrate each other’s successes and support one another through challenges. In fact, several of our local suppliers attended our own wedding reception at The Woolpack—a reflection of how these relationships extend far beyond contracts and invoices. We don’t simply buy from them; we champion their businesses, recommend them to others and are proud to call many of them friends.

These relationships work both ways. Our suppliers understand our standards, our values and our customers because they’ve been part of our journey for many years. They know they can rely on us just as we rely on them.

If The Woolpack were no longer here, the impact would extend far beyond our own team. It would affect local suppliers, local employment, village events and the wider rural economy that depends on independent businesses supporting one another. That’s why we believe strong local partnerships are not only good for business—they are essential for building resilient communities.

About Staff at The Woolpack Inn

Our team are at the heart of everything we do because we believe that when people feel valued, they naturally pass that care on to our customers and community. Many joined us in their first hospitality roles and have grown into confident leaders through training, mentoring and genuine support. Niamh, who started with us at 16, is now our Front of House Supervisor and a Young Rising Star of Food & Drink Award finalist.

We invest in service, leadership and hospitality training while supporting our team through bereavements, mental health, education, childcare and life’s challenges. Flexible working, celebrating achievements and creating career opportunities have helped build a loyal team who know our customers personally and embody the welcoming values that define The Woolpack.

About Charity Work at The Woolpack Inn

Supporting charitable causes has always been part of our business.

Throughout the year we organise fundraising events including raffles, live music events, charity collections and community initiatives. Our customers are incredibly generous and consistently support the causes we champion. We even donated our Christmas Tree to a local charity for their Christmas Grotto.

We’ve proudly supported a variety of charities, both national and local, as well as individual fundraising efforts for members of our community. We regularly donate raffle prizes, auction prizes, venue space and vouchers to help local organisations raise money.

We also believe that support isn’t always financial. Often it’s about providing a venue, helping organise events, promoting fundraising campaigns through our social media platforms or encouraging local people to come together for an important cause.

Every event reinforces our belief that pubs have an incredible ability to unite communities around people who need support.

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