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Managing External Assessment, Examination and Invigilation

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Table of Contents

1. General

1.1 This policy sets out the rules and requirements for examinations undertaken via a ‘record and review’ proctored online examination.

1.2 A ‘record and review’ proctored examination is conducted using online examination software. A candidate is not monitored permanently via an on-site invigilator but instead is invigilated based on video and audio recordings made during the examination process.

2. BII responsibilities:

  • will provide learners with appropriate training on using the proctored examination method prior to the examination taking place. This should include clear instructions regarding what online resources can be used and what / if third party communication is allowed.
  • will request any reasonable adjustments in the usual manner and required timescales as per our Access to Assessment policy where appropriate.
  • will request any special consideration in the usual manner and required timescales as per our Access to Assessment policy where appropriate.
  • will schedule the proctored examination through the XAMS examinations platform with a minimum of two days’ notice prior to the exam must be provided to the learner.
  • will inform the learner of the scheduled date and time of their examination and the login details.
  • will report any known or suspected case of misconduct/ maladministration or malpractice to BIIAB Qualifications Limited (the awarding body) in writing as per our Malpractice and Maladministration Policy

3. Learner Responsibilities:

  • will need to correctly record the dates and time and commence their examination at the correct time. They will not be permitted to start late.
  • will need to ensure that they have all appropriate equipment in place including PC / laptop, microphone, webcam and an internet connection
  • will leave enough time immediately prior to the assessment start time, in order to go through security and identification requirements
  • will verify their identity by means of having a photograph taken using their webcam, with photographic ID that has their name and photograph on it. The name must match that by which they were registered for the examination by the BII
  • will choose an appropriate environment in which to take the exam, in a room where they will not be disturbed for the period of the exam plus 10 minutes prior to the exam start time. The room must be as quiet as possible, no background sounds i.e. music or television
  • will be able to scan their environment as part of the monitoring process and use the same toom that is scanned for the purpose of the examination. The scan must be 360 degrees and include any workspace (desk/table).
  • will appear in a state of appropriate dress as if they were to appear in public and that any clothing worn does not cause offence
  • will behave professionally at all times and face the screen during the examination and be in full view of the webcam
  • will ensure the computer selected for taking the exam does not have more than one display screen
  • will not wear headphones, ear buds or any other type of listening equipment
  • will not use a phone or other electronic communications device for any reason unless specifically allowed to do so
  • will not leave the room during the exam for any reason unless specifically allowed to do so
  • will ensure no screen sharing software is installed or activated
  • will make sure the room is sufficiently lit and lighting sources are not behind the learner
  • will not be permitted to have any one else in the room whilst the exam is being taken
  • that there is no writing on the desk or walls around them which could aid the examination being taken
  • all other programs / windows are closed on the computer other than the one required to undertake the exam
  • their desk is clean and tidy, and the following items are not on the desk or used during the exam (unless specifically permitted for the exam):
    • Books
    • Paper
    • Pens / Pencils
    • Calculators
    • Textbooks
    • Notebooks
    • Phones
    • Tablets or any other internet enables device

Failure to adhere to the requirements of this policy may result in a learner’s examination being voided and a failure result issued.

A breach of any of the above points will be considered either misconduct or maladministration or malpractice and will be investigated by BIIAB Qualifications Limited (the awarding body) as per our Malpractice and Maladministration Policy

4. Unplanned Breaks / Emergencies:

4.1 In the event of an emergency where the examination is interrupted and cannot continue, learners should notify the BII as soon as possible with full details which should then be forwarded to BIIAB Qualifications Limited (the awarding body) in writing.

5. Voided assessments Policy

5.1 Please see the BIIAB Qualifications Limited Voided External Assessment Policy with regards to reasons why an assessment will be voided and subsequent actions to be taken.

6. Quality assurance:

6.1 This policy is reviewed annually to ensure it continues to meet our needs and those of our learners, customers and regulators.