Making Apprenticeships Work For Your Business
HIT Training’s Jeremy Scorer talks all about apprenticeships, how they can benefit a business and what the upcoming changes to apprenticeships mean for the industry.
Why Mystery Customer Visits Can Be Your Secret Win
Deborah talks us through all the ways in which a mystery customer visit can help your pub flourish and what makes a good mystery customer.
Overcoming Mental Obstacles and Championing Hospitality
Tim Skinner, licensee of multiple pubs, talks about his journey into hospitality from a young age, along with the challenges that he overcame along the way to get to the where he is now.
Why Apprenticeships Aren’t Just For The New Starters
How Claire started her apprenticeship after years working at the Job Centre and wanted a change of pace, and the possibilities of being a mentor for future apprentices going forward.
Life as a Hospitality Apprentice in a Sustainable Pub
Sophie, our 2025 Hospitality Apprentice of the Year for Front-of-House, discusses what she enjoys about her apprenticeship, her future plans and how important sustainability is for the pub.
Highlights | NITAs 2025
Watch the highlights from our 2025 National Innovation in Training Awards
What Happens When A Village Decides To Save Its Pub?
Micky shares all about The Swan’s journey from raising funds to buy the pub, as well as the weird and wacky events they put on that always get their volunteers involved.
Living Shift to Shift? Nudge & LTC Explain How To Break the Cycle
LTC and Nudge break down practical, no-nonsense ways hospitality workers can take control of their personal finances, even on unpredictable incomes.
Highlights | BII People Conference 2025
Our highlights from our People Conference 2025, where we were joined by an amazing line up of speakers talking about the pub industry.
The Most Overlooked Talent Pool in Hospitality
Vic Holbrey, Regional Employment Lead at the New Futures Network, to shares why hospitality is a powerful launchpad for prison leavers and how employers can tap into a skilled, motivated, and often overlooked talent pool.