The HR and Employment helpline was very useful. They answered all my questions promplty and proffessionally. I was at The Pub Show for the afternoon on Wednesday and everyone was really kind and informative.
Our 9 expert helplines are available to assist you with any query, concern, or issue – offering trusted support whenever you need it.
When using one of our helplines, a member of the team may ask for your BII membership number. This can be found on your Dashboard.
Legal support tailored to your individual queries surrounding HR & employment, including grievance procedures, contract issues, and employment disputes.
Available to provide guidance on a wide range of professional and personal queries, John Gaunt & Partners are on hand to advise and support you with anything you need.
On the other end of the phone in case you need to discuss urgent licensing matters, such as your premises being put under threat of closure, or arranging to extend your operating hours.
Helping you deal with queries such as correspondence with Environmental Health Officers, food standards and fire safety.
Whether you’re looking to alter your Business Rates for a specific period or closure, or would like them to be reassessed alongside your new methods of operating, Harris Lamb are available to talk you through the process.
Clear guidance to help you move forward with any employment tax queries, including national insurance deduction, business expenses, employee benefits and termination/redundancy payments.
Arranged via Your BII Helpdesk team, a call with the BII can assist you to create a plan of action that could help you manage your relationship with your landlord or pub company. Previous queries have included things like inventory sales and Market Rent Option (MRO, going free of tie).
Unsure which helpline to call, or where you can access the most up to date advice? Your BII Helpdesk team are on hand to support you and can also give you a helpful run through of all your member benefits too! Our friendly team are also available via email at membership@bii.org
Whether you’re a server or sous-chef, bartender or brewer, The Licensed Trade Charity is always here when you need a little TLC, be it emotional support, specialist guidance or financial grants.
