Our team have collated a wealth of information and resources to help you and your staff with your legal and licensing compliance. If you have any questions please  get in touch with our team on 01276 684449 or email [email protected].

Martyn's Law

Everything you need to know about Martyn's Law, and how your venue needs to comply.

Machine Game Duty

If you have any machine games in your venue, make sure you're registered to pay the duty on any income.

Temporary Event Notices (TENs)

How to extend trading hours for an event, or to allow an unlicensed premises to provide licensable activities temporarily.

Advice on Drink Spiking

This factsheet contains recourses from a wide range of organisations on how to handle drink spiking.

PPL & PRS Guidance

Helpline Providers, John Gaunt and Partners, breakdown music licenses.


Personal Performance License & Performing Rights Society for music licenses.

MPLC Guidance

Helpline Providers John Gaunt and Partners, breakdown movie licenses.

MPLC: Show Films in your Pub

Motion Picture Licensing Company for screening movies in venues.

Refusing Entry

Needing a reminder of the guidelines? Here are the rules to follow when refusing entry to keep you within the law.

Notices to Display in your Venue

A guide on what needs to be displayed inside and outside your venue to inform your customers.

Outside Seating: Pavement Licenses

A breakdown on requirements and permittable outdoor seating for businesses.

Handling Customer Complaints

A guide from the Institute of Customer Service on how to handle complaints.

Handling Noise Complaints

Advice from helpline providers, John Gaunt & Partners on noise complaints.

Challenge 25 Campaign

Challenge 25 helps prevent underage drinking while also promotes high retail standards.

Proof of Age Card Verification App

Fake IDs are becoming ever more sophisticated, so to keep yourself and your staff as compliant as possible, download this free app on Apple Store or Google Play.

Spotting and Preventing Fraud

A reminder of the steps you can take to safeguard your business from fraudulent activity.

A Guide to GDPR for Licensees

Learn more about how to store data, and when to destroy it - Published by Wadworth Brewery.